Shipping and Delivery Policies
Delivery of Your Products
When you have purchased a product that is dispatched from one of our satellite warehouses, delivery time after payment processing may take up to 2 weeks. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays. Although every effort is made to ship your Order according to the estimated delivery times provided, estimated delivery times may change due to changes in supply or circumstances beyond our control. If your product has not arrived after the estimated delivery time, please contact us for assistance. Unless otherwise agreed by us, we will deliver your products to the address indicated on your Order Confirmation.
Please Note: In some remote/regional areas our carriers may take longer delivery times.
Kinsen Home offered Standard Delivery for the delivery of products you purchase:
Standard Delivery: Your product will be delivered together with the shipping charge calculated upon entry of your postcode during the checkout process.
Shipping charges are calculated based on product price and the geographical region of the delivery address. Estimated shipping charges from our Kinsen Home Warehouse are based on delivery zone with certain spending limit. The details for the shipping can be viewed in the table below.
Shipping estimates for individual products can be viewed by entering your state on the product page.
Any applicable shipping charges for your order will be shown once your state is entered during the checkout process.
Please note that promotional shipping or price offers do not apply to bulk, wholesale or commercial orders.
|NO.||STATE||SHIPPING FEES BELOW RM500 PURCHASE (RM)||SHIPPING FEES ABOVE RM500 PURCHASE (RM)|
|NO.||STATE||SHIPPING FEES BELOW RM2000 PURCHASE (RM)||SHIPPING FEES ABOVE RM2000 PURCHASE (RM)|
|NO.||STATE||SHIPPING FEES BELOW RM4000 PURCHASE (RM)||SHIPPING FEES ABOVE RM4000 PURCHASE (RM)|
*The states with the status “Not Available” cannot be purchase at the moments. The status will be updated from time to time.