Terms and Conditions

About These Terms and Conditions


In these Terms and Conditions “we” and “us” mean KINSEN HOME SDN BHD, and “you” means you the customer. These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. The Contract cannot be varied unless we agree to vary it in writing or by email.


Malaysian Sales Only


We sell and ship Products only within Malaysia. We will not make deliveries outside of Malaysia.


Online Store Terms


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


A breach or violation of any of the Terms will result in an immediate termination of your Services.


Placing Your Order


You may place an Order by filling in the Order Form on the Kinsen Home Web Site and clicking the “Place Order” button. When you place your Order, we will issue you with an order number by email.


By placing an Order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions. Information contained on the Kinsen Home website constitutes an invitation to treat. We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email; however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud.


Kinsen Home and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your order after payment is received, we will contact you by email or telephone.


Payment Methods and Processing


Kinsen Home currently accepts Visa and Mastercard. Order processing will not begin until we receive all the information we need. Orders placed on a weekend or a Public holiday will not begin order processing until the next business day. Business days are Monday through Friday, excluding Public holidays. We process credit card payments after you click the “Place Order” button. You must pay the price payable in Ringgit Malaysia as indicated on your Order Confirmation within 5 days from the date that you receive your Order Confirmation. If your payment is not received within 7 days from the date that you receive your Order Confirmation, Kinsen Home reserves the right to cancel the transaction. For credit card payment, we will email a tax invoice to you with your Order Confirmation. Your tax invoice is your proof of purchase.


Please Note:

  • Debit cards have daily spending limits that may substantially delay the processing of your order.
  • You may be required to provide further identification for additional security reference checks.




Kinsen Home purchases include GST.


Title to All Goods


Title to all goods will be passed to you on the later of:

  1. Kinsen Home being satisfied of the outcome of any credit, criminal or fraud checks in relation to a customer or their purchase;
  2. a complete and accurate order being placed and submitted by you to Kinsen Home; and
  3. the successful processing of your payment.




Kinsen Home reserves the right to change prices for Products displayed at Kinsen Home at its own discretion at any time. The price of products shown in page excludes shipping costs.